Customer Loyalty Program Analyst

: Advertising / Marketing / PR
: Marketing
: Staff / Junior Staff
  • Create loyalty/membership program in order to make a strong customer relationship management
  • Designing and developing loyalty program including segmentation strategies, customer journey mapping, loyalty programs
  • Completing competitor analyses and preparing market research briefs
  • Evaluating, managing, measuring, and reporting growth of membership programs
  • Researching trends and best practices to reach membership's target
  • Bachelor's degree in Marketing, Communications, or a related field
  • Able to manage multiple assignments and tight deadlines
  • Interest in customer loyalty/membership, proactive and highly motivated
  • Experience managing loyalty/membership and customer engagement programs
  • Executing an annual marketing plan
  • Having creativity to develop customer loyalty programs as well as execute the program implementation
  • Familiar with database
marketingcommunicationcustomer relationcustomer loyalty programcustomer campaign

meal allowance, good career path

img-cover-Kawan Lama Group

Kawan Lama Group has been established since 1955 and has already had several business sectors engaged in Retail, Industrial, Food and Beverage, Service, Property, and E-commerce. For more than half of a century, Kawan Lama has been growing and improving over 27.000 employees.

The vision of Kawan Lama is to be a WORLD CLASS company in commercial and industrial equipment. While the mission is to be partner for the customers and business partners in providing professional equipment and machinery with outstanding and satisfying services. Our employees carry ELITE value to always be excellent in providing the best services to the customers.

Kawan Lama Group also actively participates in building the nation through Corporate Social Responsibility. Some CSR activities that have been done include caring for national disasters, cleaning national heritages Borobudur and Prambanan, National Metrology Competition for students, and sharing industrial expertise with educational institutions.